Frequently Asked Questions

You will find answers to all of your most common Electrical Services related questions located here.

Can I do the small electrical jobs in my house myself?

Definitely Not.

In Queensland it is illegal for anyone but a qualified electrician to do any domestic wiring or house rewiring. Even if the work has been done to standard it will not pass certification which is bad news especially if you need to sell the property. It makes sense for safety to hire a qualified electrician to carry out all your household wiring. You also risk your personal safety and the safety of your family and friends.

How does an electrical safety switch save lives?

On a normal power circuit, the current flowing to an appliance returns through the neutral wire. If the circuit is compromised, the electricity can leak to earth through a person in contact with the appliance, causing death or serious injury.

A safety switch detects the loss of power from the circuit, and cuts the supply of electricity in as little as 30 milliseconds – 0.003 seconds. Importantly, this response time is faster than the critical section of a heartbeat, and therefore significantly reduces the risk of death or serious injury.

What factors do I need to look at when considering a ceiling fan?

A few factors to consider when choosing a ceiling fan are:

  • Where it is to be installed
  • The size of the room
  • Is there need for fan which includes a light
  • The room decor
  • Blade performance needed
  • Is a remote control fan needed.

What is Tarrif 31?

Tariff 31 is known as the Super Economy Plan and is the cheapest off-peak tariff available for water heating. This tariff is about 59% cheaper than your normal domestic tariff.

However, tariff 31 is only available at low electricity-demand periods, such as at night when generators would otherwise be idle.

Electricity supply is made available for a minimum of eight hours per day at times set by the network owner (Energex or Ergon, depending on where you live) at their discretion.

In most cases Tariff 31 will be available between the hours of 10pm and 7am . On some days electricity supply may not be turned off.

Tariff 31 is best suited to water heaters and can be a great way to reduce your power bill if you don’t use solar power.

What is test and tag?

Test and Tag is a system where our electricians will test all the electrical equipment in a workplace for faults ensuring it is safe to be used by employees. The electrician will then attach a tag to the piece of equipment stating the date it was tested and when the next test is due.

All the power has gone out, do I need to call an electrician or a power company?

There can be a number of reasons that the power has gone out, 1st thing to check is do the neighbour’s still have power, if they don’t it’s clearly an outage in your area, so you can go to the Ausgrid website and check for status updates or call the number provided.
If you are the only home without power the first thing to do is check your meter box. There is usually a Main switch or circuit breakers, check these first and turn it fully OFF and then ON again, if it won’t stay on, it means you have something tripping it.

How much power do I save if I change to LED lightbulbs?

Around 12% of your total energy costs are lighting, so changing to LED’s globes can save you up to 85% on your lighting costs, therefore it is worthwhile making the change. Calculating how much involves a little maths.

This is a good one for calculating potential savings in your home from a LED lighting upgrade.